Privacy Policy

Last updated: May 1, 2026

1. Information We Collect

When you use Seal, we collect:

  • Account Information: Email, name, and password hash.
  • Error Telemetry: Stack traces, error messages, and code context sent by the SDK.
  • API Keys: Your OpenAI API key (stored encrypted) and project API keys.
  • Webhook URLs: Slack and Discord endpoints you configure.

2. How We Use Your Information

  • To process and analyze error events from your applications.
  • To deliver AI-generated error analysis via your notification channels.
  • To maintain your dashboard, projects, and account settings.
  • To administer promotional features, such as billing credits for error-free performance.

3. Third-Party Services

  • OpenAI: Error data is sent using your own API key (BYOK). We don't store responses.
  • Slack/Discord: Alerts delivered via webhook URLs you provide.

4. Data Retention

Error events retained for 90 days. Request deletion anytime.

5. Security

All API keys encrypted at rest. TLS 1.3 for all communication. We never store your source code — only contextual snippets surrounding errors.

6. Your Rights

Access, correct, or delete your data anytime. Contact support+seal@desicon.ai.